Disconnect [ERR] Connection Reset by Peer
Posted 24 June 2012 - 02:46 PM
We recently experienced an issue with one of our servers which was causing intermittant connection problems for some users.
This problem has been isolated and should now be resolved.
Please let us know if any of your users continue to experience disconnects from your chat room.
Apologies for any inconvenience caused.
Ticket ID: QJU-239-25526
Support Center: http://support.addon...e.com/index.php
Posted 08 July 2012 - 01:45 AM
Posted 17 July 2012 - 12:35 AM
I understand the need to keep aspects of the development process internal, but as a community manager of my own site I can't stress the importance of keeping your community up to date, if only just to say "We're working on a few small tweaks." or "We're aware of the latest Java issues and are making a number of fixes, thanks for your patience." and so forth.
I don't mean to complain. I really enjoy AddonChat and all that it does. Compared to other chat solutions on the market I feel that AddonChat has a significant upper hand and I look forward to continuing to use AddonChat (having used the chatroom since the days of SigmaChat). A little more communication would be nice, is all. Just my thoughts.
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