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#1 stormdancer

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Posted 22 March 2012 - 04:33 PM

I have just upgraded again as i do a lot every few months and asked for avatars and full chat room abilities...I cant use my avatars although it says i have paid for them which i have..as an admin i cant kick etc i have no abilities and the chat room is not working right people cant log in? Please this is a very active site i need help to sort this..and before you ask i cleared cookies, logged out and re booted and its still not working .

Thanks guys your help is sooo needed hugs xxxxxx

Stormdancer xxxxxxxxx

#2 stormdancer

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Posted 22 March 2012 - 04:43 PM

also the place to type keeps vanishing so no one can typr in it and its not just one person its many..help would be appreciated

www.spiritspathway.co.uk

Greg where are you when i need you??? Lol

#3 stormdancer

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Posted 22 March 2012 - 05:21 PM

My Services
Each of your addonInteractive services is listed below. To configure a service, click the Control Panel icon. To upgrade an account, renew existing services, or purchase modules; click the Upgrade/Renew link. The link code for embedding a service onto your own site can be found in your control panel(s).


AddonChat
SC-528099
SpiritsPathway
Service Level: Professional PLUS
Expires: May. 6th, 2012
Modules:
Avatars [Expires: Apr. 22nd, 2012]

#4 stormdancer

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Posted 22 March 2012 - 05:23 PM

None of the above can be used they are there but dormant!!!!!

#5 Greg

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Posted 22 March 2012 - 07:57 PM

Hello,

We got your ticket and I did pay a visit to your chat. I think we've got most your problems solved. I sent you manual download and installation of java instructions for those not able to access your chat.

:)




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