Lately the chat has been starting to lag by about noon, and by the evenings it is lagging so badly that it is unusable, and then the constant disconnects for anyone trying to use the chat begin. What is the problem and can it be rectified somehow?
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#2
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Elite Member
Posted 02 September 2011 - 07:02 PM
You should submit a support ticket (or email support@addonchat.com). Be sure to include your chat room ID number as well as some basic information... what PC and operating system are you using, what version of java do you have, and what web browser are you using. What are the other users details that experience the same issue (if you can find out)?
#3
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Contributing New User
Posted 04 September 2011 - 12:53 AM
Thanks, I'll do that. I found out that there were other chats in different areas having the same problem. It is so strange.
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